At some point or another, we’ve all met a ‘Fred’, needed a ‘Fred’, been helped by a ‘Fred’ or better yet have been a ‘Fred’ to someone else. So, what is a ‘Fred’? A ‘Fred’ is someone who goes above and beyond to deliver excellent service or stands out in his or her work regardless the role or circumstances. So, think of your most memorable customer service experience or a time when met someone who provided the high-quality service that blew you away or left a lasting and positive impression on you- that was a Fred.
I am pretty sure that when you think or hear of the term engagement - the first thing that comes to mind is a proposal for marriage. Yes, the moment the man or woman (not so uncommon these days) pops the question and ask his/her beloved for their hand in marriage. If you thought so, you would be quite right but that's not… Continue reading Are You Engaged?